Episode 18: Luke Hendon

About The Guest:

Luke Hendon is the owner of Precision Claim Consultants, a company specializing in public adjusting for insurance property loss claims. With over 16 years of experience in the roofing industry, Luke has a deep understanding of the challenges faced by homeowners, property owners, and contractors when dealing with insurance claims. He is passionate about changing the stigma associated with public adjusting and helping clients navigate the complex process of filing and managing insurance claims.


Luke Hendon, owner of Precision Claim Consultants, shares his inspiring journey from being a roofing contractor to becoming a successful public adjuster. He discusses how he got into the roofing business, the challenges he faced, and the lessons he learned along the way. Luke also highlights the importance of self-care and the need to prioritize one's well-being in order to be successful in business. He debunks the myth that working with a public adjuster takes too long and explains how his company provides a white-glove service to contractors and homeowners. Luke emphasizes the value of quality over quantity and the importance of refining one's business to attract the right clients.

Key Takeaways:

  1. Double down on yourself and prioritize self-care to be able to fully support others.
  2. Some of the best clients are the ones you never get, as not all clients are a good fit for your business.
  3. Quality trumps quantity in business, and it's important to refine your business to attract the right clients.


  • "Double down on your self-care so that you can feed yourself first, and then you'll be able to feed other people."
  • "Some of your best clients are the ones that you never get."
  • "Quality trumps quantity at all times, 100%."